Refund & Cancellation Policy

Cancel anytime

You can cancel your subscription at any time from Dashboard → Usage → "Manage Subscription". You keep access until the end of the period you've already paid for, and you won't be charged again.

7-day refund on your first payment

If you're not happy with your first subscription payment, email us within 7 days of the charge and we'll refund it in full, provided you've used fewer than 3 product URL credits in that period.

Renewals

Monthly renewals are generally non-refundable, because credits are made available immediately. If you were charged a renewal you didn't intend and haven't used any credits since, contact us within 48 hours and we'll review it.

Plan changes

Upgrades and downgrades are handled through Stripe and may be prorated automatically.

Billing errors

If you were charged in error or twice, we'll refund the incorrect charge in full.

How to request a refund

Email support@eadstack.com from your account email with the charge date. Approved refunds go back to your original payment method, usually within 5–10 business days.